These terms govern use of Hajena and purchases made through the store. The business is Bangladesh-based and currently delivers to supported addresses in Bangladesh unless a product page states otherwise.
Orders
An order is a request to purchase. We may confirm, reject, hold or cancel an order for stock, payment, pricing, fraud-prevention, delivery or compliance reasons. Customers must provide accurate contact and delivery information.
Products & pricing
We aim to present accurate product information, availability and BDT prices. Obvious technical or pricing errors may be corrected before fulfillment. Product images are illustrative where expressly stated.
Payments
Available payment methods are determined by the product/order rules configured in the store. Manual payments may require transaction-reference verification. Automatic payments depend on the relevant authorized provider.
Delivery, returns & refunds
Delivery timing, return eligibility and refund method depend on product condition, category, order status and the published returns policy. Nothing in these terms is intended to remove rights that cannot lawfully be excluded under applicable Bangladesh consumer law.
Acceptable use
Do not misuse accounts, reviews, coupons, payment references, automated access, or the site security controls.