Return eligibility depends on the product, delivery condition, category, hygiene/safety restrictions where applicable, and the reason for return. Contact Customer Service promptly with the order number and evidence when needed.
Typical review process
Return request → eligibility review → return instructions/courier → inspection where applicable → replacement/refund decision → inventory/order update.
Refund method
Approved refunds are made through an appropriate supported method and may require payment/account verification. Processing time can vary by payment provider or bank.
This policy operates alongside rights available under applicable Bangladesh consumer-protection law.